Privacy Policy

This Privacy Policy describes how Illuminan ("we," "our," or "the Site"), a brand owned by Tienda Nuestra LLC, collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.

Collection of Personal Information

When you visit Illuminan, we collect certain information about your device, how you interact with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify a person (including the following) as "Personal Information." Please see below for more details on what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: browser version, IP address, time zone, cookie information, which sites or products you see, search terms, and how you interact with the Site.

• Purpose of collection: to accurately load the Site for you and perform Site usage analysis to optimize our Site.

• Source of collection: collected automatically when you access our Site via cookies, web logs, web beacons, tags, or pixels.

• Disclosed for a commercial purpose: shared with our processor Shopify.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.

• Purpose of collection: to provide you the product or service to fulfill our contract, process your payment, arrange delivery, and provide invoices and/or order confirmations, communicate with you, review our orders for potential risks and frauds, and when in line with preferences you have shared with us, provide you with information or advertising related to our products or services.

• Source of collection: collected from you.

• Disclosed for a commercial purpose: shared with our processor Shopify.

Customer Support Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.

• Purpose of collection: to provide customer service.

• Source of collection: collected from you.

Minors

The Site is not directed at individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request they be deleted.

Sharing of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to manage our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, court order, or other lawful request for information that we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or similar technologies (which you may consent to, depending on your location). To learn more about interest-based advertising, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of interest-based advertising by:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads

• GOOGLE: https://www.google.com/settings/ads/anonymous

• BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Use of Personal Information

We use your Personal Information to provide our services, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

If you are an EEA resident, we process your personal information under the following legal bases:

• Your consent

• Performance of a contract between you and the Site

• Compliance with our legal obligations

• To protect your vital interests

• To perform a task in the public interest

• For our legitimate interests, which are not overridden by your rights

We retain your Personal Information when you place an order through the Site to keep records of our transactions unless and until you request we delete this information. For more information on your deletion right, please see the "Your Rights" section below.

GDPR

If you are an EEA resident, you have the right to access Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the contact information below.

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. To learn more about how transfers meet GDPR, please see Shopify's GDPR explanatory document: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the below contact information.

If you want to designate an authorized agent to make requests on your behalf, contact us.

Cookies

A cookie is a small amount of information that is downloaded to your computer or other device when you visit our Site. We use several types of cookies, including functional, performance, advertising, and social media or embedded content cookies. Cookies improve your experience by allowing the Site to "remember" your actions and preferences (such as login and region selection). This means you do not need to re-enter this information each time you come back to the site or browse from one page to another. Cookies also provide information on how people use the site, for example whether it is the first time they have visited or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and provide our services:

Necessary cookies for Site functionality:

• _ab: Used in relation to admin area access.

• _secure_session_id: Used in relation to navigation through a store.

• cart: Used in relation to the cart.

• cart_sig: Used in relation to checkout.

• cart_ts: Used in relation to checkout.

• checkout_token: Used in relation to checkout.

• secret: Used in relation to checkout.

• secure_customer_sig: Used in relation to customer login.

• storefront_digest: Used in relation to customer login.

• _shopify_u: Used to facilitate customer account info updating.

Reporting and analytics:

• _tracking_consent: Tracking preferences.

• _landing_page: Landing page tracking.

• _orig_referrer: Landing page tracking.

• _s: Shopify analytics.

• _shopify_fs: Shopify analytics.

• _shopify_s: Shopify analytics.

• _shopify_sa_p: Shopify analytics related to marketing and referrals.

• _shopify_sa_t: Shopify analytics related to marketing and referrals.

• _shopify_y: Shopify analytics.

• _y: Shopify analytics.

The length of time a cookie remains on your computer or mobile device depends on whether the cookie is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and 2 years from the date you visited our website.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible.

The majority of browsers automatically accept cookies by default, but you can choose if and how a cookie will be accepted through your browser settings. To learn more about how to modify your browser's cookie settings or how to block, manage, or filter cookies, please visit the "Help" section of your browser or visit www.allaboutcookies.org.

Please note that disabling cookies may prevent the Site from functioning properly and may impact your user experience.

Changes

We may occasionally update this Privacy Policy to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

Contact

To obtain more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us by using the contact form on our Contact page. To access the contact form, click "Contact" in the footer of our website.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant supervisory authority. You may contact your local data protection authority.